Dear Relatives and Community Partners,
Updated November 2020
May this message find you well and safe. As our communities and nation respond to the COVID-19 global-crisis, it is imperative that we support one another through this social distancing and uncertainty. To protect and support the safety of our clients (indigenous relatives) we are moving all our services to telemental health (counseling/support), CARES (warm line), and we are expanding our community outreach to social platforms. As we prepare to move towards this new way of serving, we will be keeping a pulse on the trends and innovations that evolve to provide sanctuary, solace, and social connection. Our commitment will continue to adapt and grow to support for the wellbeing of our community members and serve victims of crimes (VOC).
We adopted a remote work platform to provide our mental health and wellness services. This will include:
Telemental Health: Online counseling and healing services
As of March 23, 2020 we continued our regular counseling sessions for VOC and supported new clients via HIPAA compliant formats. Telemental health services involve the use of electronic communications (telephone, written, text, email, video conference, etc.) to enable counselors to provide services to individuals who may not have adequate access to care.
Teleadvocacy: CARES warm line
(Community Advocate Resource and Emotional Support)
A warm line for sexual assault, domestic violence, and human trafficking advocacy and emotional/social support. We will be expanding to 3 additional phone lines to grow our capacity to serve our VOC during this time of social distancing.
(414) 748-2592 | (414) 514-2573 | (414) 514-2963 | (414) 520-1025
Virtual Community Outreach:
We continue to provide community outreach programming facilitated by staff for our intergenerational services. Through different platforms we will be monitoring, assessing, and advocating for the needs of our Indigenous communities to identify the best ways to serve VOC. This includes:
• Steps/ tips to take to cope with the growing concern
- Focused on the (emotional) symptoms for parents, elders, youth/kids and adults seeking guidance
• Facebook live posts & wellness activities
• Social empowerment/ engagement videos
• Cultural healing practices/ mindfulness videos
In this time of unpredictability and worry for many, I am hyper aware of the preventative daily changes being recommended to keep our communities safe. I am following the actions and steps of our community partners, CDC and World Health Organization as they respond to this pandemic. I will be working with my team in the following days to identify the best steps forward to ensure that we can safely serve our Indigenous community during this sensitive time.
My goal continues to be the promotion of well-being for those who need it most. We will be checking in with our relatives and coming up with creative ways to stay connected during this practice of social distancing. In response, I have developed a return to work schedule and practices informed by the CDC and our county/state guidelines to ensure our services safely continue.
Now more than ever we need to stay connected, check in with our relatives, and channel the healing power of our collective community care!
For questions, concerns or updates please call our main line (414) 763-5815 or email Jamie Kellicut Community Engagement & Indigenous Affairs Director JKellicut@HIRWellness.org
With good minds, spirit, and health,
Lea S. Denny, MS, LPC, NCC, NMT
CEO & Founder of HIR Wellness Institute